Customer Survey

Welcome to the Los Angeles Department of Building and Safety (LADBS). Our goal is to provide you with the best possible service through open communication between you and Department staff. Your feedback is important and will enable us to better advise, guide, and assist you with your building permit, plan check, and inspection needs.

If you want to recognize a staff member, file a complaint, comment on the service(s) you received, request additional assistance, or request a second opinion on any plan check or inspection issues regarding your project, please complete the Customer Survey below.

CUSTOMER SATISFACTION SURVEY

Please take a moment to complete the following Website Survey to ensure we are meeting your online needs.

WEBSITE EVALUATION SURVEY