Restaurant & Small Business Express Program

Image of Downtown Los Angeles at sunset

How it works

When you request assistance from the Restaurant & Small Business Express Program, a Case Manager will be assigned to each establishment to assist you at any of the following stages of the development: 

Design stage

When the conceptual design is complete, the Case Manager can coordinate a meeting with relevant agencies’ to clarity code requirements, solve foreseeable problems and help you to determine types of plans required.

Permitting stage

When plans are submitted for review, the Case Manager can help you to resolve unforeseeable issues and conflicts related to all involved agencies, monitor plan check progress, assist in obtaining clearances from involved agencies.

Construction stage

When all required permits are obtained, the Case Manager can establish construction sequence, identify problems and find solutions, assist in scheduling final inspections to achieve targeted opening date.

Completion stage

With the target date approaching, the Case Manager can assist in closing out the job, acquiring the Certificate of Occupancy and getting approvals from other relevant agencies.


If you decide to use the services of the Restaurant & Small Business Express Program and obtain the assistance of Case Management Network at any stage of the development process, please contact us at:

(213) 202-9963 or (213) 482-0464
Complete the online application

Our staff consists of industry professionals experienced in the various stages of the development process. It includes Engineers and Inspectors with the experience and knowledge to assist our customers in achieving their goals. 

Our Case Managers:

Administrative Support:

The Restaurant & Small Business Express Program is based out of our Downtown offices located at

Downtown Los Angeles
221 N. Figueroa St. 
Room 800 
Los Angeles, CA 90012
(Figueroa Plaza)

Metered parking is available around the area of Figueroa Plaza.

Case Managers are available between 7:30 am and 4:30 pm, Monday through Friday.